Vital Available Relevant

In today’s world, the average company spends more than 40 percent of total compensation cost on employee-paid benefits. However, few employees recognize the value provided – significant employer expenditures are, in effect, wasted. To maximize their return, employers must proactively communicate value to employees through benefit education.

Despite the obvious need for ongoing, expert benefits support, employers in traditional brokerage relationships rarely receive support worthy of the benefit compensation provided. We think Clients should expect more … THWSG delivers much more.

THWSG understands the importance of education and ongoing communications. We support our Benefit Management Clients by assisting with:

design & development of effective communication strategies and materials,
identification of areas needing targeted attention and change management,
education of employees and staffs on critical plan features,
development of a Total Compensation approach, and
selection and deployment of electronic communication tools.

Why? … Because employers need assistance beyond basic plan brokerage. Each year, employers face a host of complex benefit-related decisions concerning:

financial strategies,
quality & accessibility of care,
service & employee satisfaction,
program competitiveness, and ultimately,
employee attraction and retention goals.

And all too often, decisions are made in a relative vacuum, and based on poor information. Employers select their plans, the broker ‘does the deal,' and at this crucial point in time, the typical benefit broker walks away - leaving the Client to implement and maintain a less than optimal program.

In this rapid-pace and complex benefits environment, companies cannot simply select a plan, process enrollments and expect employees to understand and value their investments. And if employees do not value their employers’ investments, these dollars are wasted, and employers have little chance of generating long-term cost savings, or achieving employee attraction and retention goals.

Elevate your expectations. Let THWSG help you achieve your HR/Benefit objectives with an effective employee education and communication strategy.

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